Returns & Exchanges

Due to the perishable nature of our fresh, refrigerated pickles, we cannot accept physical returns once a package has been delivered. If your order arrives damaged or is incorrect, please contact us within 48 hours of delivery for a full refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged product, the packaging, and the shipping label as soon as your delivery arrives.

• 2.
  Contact Support

  Email our pickle crew at support@grillospickles.com with your order number and the photos of your damaged or incorrect items.

• 3.
  Review Process

  Our team will review your claim within 1-2 business days to verify the issue and ensure it meets our quality guarantee standards.

• 4.
  Refund or Reship

  Once approved, we will either issue a full refund to your original payment method or ship out a fresh replacement batch at no extra cost.